Elevate your customer experience.
Choose IssProtect CSP.
The ultimate technical solution designed to empower your business.
We help you build and maintain a fully automated, 100% self-service portal, putting control directly into your customers' hands. With IssProtect CSP, your customers can effortlessly add, remove, and manage their backups within your data center, all without needing to contact support. They can easily generate reports, manage their data, and restore backups with just a few clicks—freeing up your team to focus on what truly matters: growing your business.
What is included in our service?
IssProtect CSP includes comprehensive services such as assistance in building and maintaining a 100% self-service portal for your customers, providing tools that allow them to easily add, remove, and manage their own backups within your data center. Additionally, it offers features that enable customers to independently create reports, manage, identify, and restore their backups without requiring your involvement.
How dose it work?
IssProtect CSP operates by providing a fully self-service portal where your customers have control over their backup management. This solution empowers customers to handle their backup needs directly, including adding, removing, managing, reporting, identifying, and restoring their backups. The entire process is designed to minimise or eliminate the need for your direct intervention.
Value for Your Business
Imagine a solution that not only lightens the load on your support team but also empowers your customers to manage their own backups effortlessly. IssProtect CSP does just that. By giving your customers direct control over their backup processes, you enhance their satisfaction and free up your team to focus on more strategic, high-impact tasks.
With IssProtect CSP, you're not just offering a backup service—you're providing a seamless experience that benefits both your business and your customers. Let your team focus on what truly matters while your customers enjoy the flexibility and peace of mind they need.
Want to know more?
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Yes, IssProtect CSP enables your customers to manage their backups independently through a self-service portal.
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Customers can generate various reports related to their backups, including status reports, usage reports, and restore logs.
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The self-service portal provides an intuitive interface where customers can easily identify and restore their backups.
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No, the solution is designed to be fully self-service, minimising the need for your team's ongoing involvement.
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Yes, IssProtect CSP allows for customisation to fit your brand and specific customer needs, ensuring a seamless experience.
