Elevate your customer experience.
Choose IssProtect For Service Portals.
The ultimate technical solution designed to empower your business.
IssProtect for Service Portals transforms how your customers interact with your infrastructure. No more waiting on support tickets or relying on backend teams, users gain direct, on-demand access to manage their backups and data. From initiating restores to generating reports, every action is just a few clicks away.
This streamlined, self-service experience not only reduces operational overhead but also delivers the speed, transparency, and independence today’s customers expect. While they handle the routine, your team is free to focus on innovation and business growth.
What is included in our service?
IssProtect For Service Portals includes comprehensive services such as assistance in building and maintaining a 100% self-service portal for your customers, providing tools that allow them to easily add, remove, and manage their own backups within your data center. Additionally, it offers features that enable customers to independently create reports, manage, identify, and restore their backups without requiring your involvement.
IssProtect For Service Portals operates by providing a fully self-service portal where your customers have control over their backup management. This solution empowers customers to handle their backup needs directly, including adding, removing, managing, reporting, identifying, and restoring their backups. The entire process is designed to minimise or eliminate the need for your direct intervention.
How dose it work?
Value for Your Business
Imagine a solution that not only lightens the load on your support team but also empowers your customers to manage their own backups effortlessly. IssProtect For Service Portals does just that. By giving your customers direct control over their backup processes, you enhance their satisfaction and free up your team to focus on more strategic, high-impact tasks.
With IssProtect For Service Portals, you're not just offering a backup service—you're providing a seamless experience that benefits both your business and your customers. Let your team focus on what truly matters while your customers enjoy the flexibility and peace of mind they need.
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Yes, IssProtect For Service Portals enables your customers to manage their backups independently through a self-service portal.
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Customers can generate various reports related to their backups, including status reports, usage reports, and restore logs.
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The self-service portal provides an intuitive interface where customers can easily identify and restore their backups.
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No, the solution is designed to be fully self-service, minimising the need for your team's ongoing involvement.
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Yes, IssProtect For Service Portals allows for customisation to fit your brand and specific customer needs, ensuring a seamless experience.
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